Introducing Teams in Pulse: Real-Time KPIs by Squad, Store, or Department

Sales Team Boosting Performance with the Teams Feature in Digital Dealership System

Whiteboards can’t track squads. Pulse can. With the new Teams feature, you can group Sales, Fixed Ops, and BDC staff into any combination of teams and instantly view team-specific KPIs across your shared TV rotations and reports—no spreadsheets, no manual updates, no guessing. TL;DR Create unlimited teams (e.g., “Express Lane,” “Internet,” “North Tower,” “Advisor Pod […]

Just Logged In? Here’s the Feature You Didn’t Know You Needed

In a world where every dealership move counts, the ability to quickly assess your store’s performance is invaluable. The new Store Summary Report by Pulse AI gives Admin users instant visibility into Sales, Fixed Ops, and BDC operations — across both Basic and Pro accounts. With a glance, users can monitor month-to-date activity, 12-month performance […]

Optimizing Technician Hours: Leveraging the Digital Fixed Ops Leaderboard

Are you trying to make the most out of your service department’s work hours? You might be looking for ways to get better results without pushing your team too hard. Good news: there’s a tool that can help with just that. It’s called the Digital Fixed Ops Leaderboard, and it’s changing how automotive service departments […]

The Art of Efficient Service Appointments: Utilizing the Fixed Ops Leaderboard for Tracking Show Rate, Gross, Hours and More

Managing service appointments efficiently is crucial for any automotive service department. A common challenge many face includes how to improve show rates, gross profit, and labor efficiency. With the right tools, these challenges can be overcome. One important fact is that implementing a Fixed Ops Leaderboard can significantly boost service profits, customer satisfaction, and workflow […]