KPI Leaderboards

PULSE is a live performance tracking system that displays key metrics on staff-facing TVs, mobile, and desktops, keeping your team focused, accountable, and motivated in real-time.

DMS and CRM reports are great for managing data but not for motivating front-line staff. Reports show data from the past and are old as soon as they're printed. PULSE Leaderboards show live data on staff-facing TVs and is updated automatically to motivate your team to sell more, making the dealership more profitable.

Everything from units sold, gross, closing ratio, hours flagged, RO count, CSI, appointment shows, outbound calls, and more — fully customized to your workflow for Sales, Fixed Ops, and BDC. 

Yes. The entire system is customizable to show only the reports you want on the TV. All reports are available on the desktop and live reports can be shared securely internally. 

The mobile app allows staff to see their ranking, goals, and performance, as well as update their location. The mobile app dings staff with sales updates throughout the day and a recap at the end of each day. 

Any modern HD TV with an HDMI port will work. If you already have a dry-erase board, simply replace it with a standard TV and connect our media player by HDMI and you are good to go!

We provide all integration support, data mapping, media player configuration, onboarding support, and training. The system has help videos embedded and additional training is available at any time for no charge. 

We have several ways of notifying customers of updates to the PULSE KPI Leaderboards

• Popups - When users login, they are greeted with an update screen whenever an announcement is available
• Bell Icon - Within the system, we catalog all updates to the system. The bell highlights how many updates are listed since the last login.
• Subscriptions - Dealers can opt-in to our subscription service for updates as they happen
• Customer Newsletter - we frequently send out newsletters highlighting updates

Absolutely. Based on the program, goals can be set by person, role, department, and time frame, with visual progress tracking on-screens, desktop and mobile reports. 

The PULSE KPI Leaderboards are a set fee regardless of the number of users, deals, or ROs the store does, or staff members the dealership has.

Dealers that already utilize a dry-erase board, replace their old board with a TV. Depending on the store, and department, this can be in the sales tower, manager's office, shop, training room, or break room. Each system is customized, so only the proper reports are shown in each location.

Not at all. In fact, the Leaderboards automatically update with new staff and you can select to make any current staff inactive manually, or it can happen automatically with setting controls through the admin portal.

Yes! The backend system shows additional reports and customizations. While the system has many reports, most dealers select a few for the TVs and share the rest internally. The admin portal provides access to add goals, CSI, and manage all reports. 

PULSE was designed to replace the dry-erase board and printed reports to motivate front-line staff and boost dealership profits. Staff and their direct managers make the best use of the leaderboards while owners and General Managers make decisions on printed reports and closed-month-reports, PULSE KPI Leaderboards drive sales and productivity today.