BDC Performance Tracker
PULSE BDC Performance Tracker
Track. Motivate. Retain.
The PULSE BDC Performance Tracker monitors and tracks Sales BDC Performance KPI’s directly from the Car Dealership CRM. Dynamic, Live, Customizable reports are shown on screens, desktop and able to be shared securely. Track, Motivate & Retain with the Sales BDC Performance Tracker.
The BDC Performance Tracker is part of the Digital Dashboard Program that includes the Digital Sales Leaderboard and Digital Fixed Ops Leaderboard.
Sales BDC Performance Reporting
Sales BDC Performance Reporting is a CRM-Connected reporting solution that tracks and monitors the BDC Staff Performance throughout the day. The system reports Inbound / Outbound Effort and provides metrics for Appointments and Sales.
Visual reporting on large screens and professional reports motivates the team and allows managers to highlight KPIs and results-based solutions to drive team sales and store profits.
BDC performance reports
BDC Performance Monitoring on large screens in the BDC allows reps and managers to track KPIs, Effort and Results. Create Goals, Track Performance and motivate the team by showing the results of their efforts.
Multiple reports including Text, Email, Call logs, Source Management, Appointments and Sales provide a comprehensive system that automatically updates directly from the Dealership CRM.
Integration Partners
Additional CRMs may be available. Check with your Sales Representative.
PULSE is a real-time BDC Performance KPI leaderboard that visually shows BDC Rep performance, including calls, texts, emails, and results - in addition to tracking sources and leads.Â
CRM-Connected reports are shown on staff-facing TVs and desktops ensuring accurate and immediate tracking.
The BDC performance reports bring your numbers to life on staff-facing TVs, keeping your team focused on key activities like outbound calls, appointment sets, shows, and conversions.
Calls/Texts/Emails made and received, contacts, appointments set, appointment show rate, confirmations, follow-ups, lead response time, and more — fully customizable.
Yes. We support most major CRMs to feed real-time metrics into the BDC tracking system.
Absolutely. You can set personalized goals and track live progress against them — with clear visual indicators on screen.
Yes. Friendly competition, real-time recognition, and constant visibility lead to more consistent activity and a stronger team culture.
Definitely. You can spotlight the day’s top appointment setter, highest show rate, or greatest volume of outbound effort automatically. Each report dynamically updates so the leader is always on top, unlike manual or printed reports.
CRM reports are passive and historical — PULSE is active, visual, and in-the-moment. It helps you manage performance live, not review it later.
Yes — and it’s a great tool for that. Quickly review progress, recognize effort, and realign focus at the start of each day. The boards are also interactive, allowing managers to manually scroll through the reports and pause the rotation to review as needed.Â
Yes. You can break out BDC Performance KPIs by lead source, contact method, and more.
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No. Any modern TV with HDMI input and HD resolution will work. Our media player connects by HDMI Cable to your TV and to the internet by WIFI. Setup is easy, and our onboarding team is available to help.
A customized media player will ship a few days after the agreement is signed. Once we have your CRM data and preferences, you'll be dialed in, and the system will update automatically.
Common Dealership Digital SignFull-Store Installations
Starter
​Boost Service Revenue, CSI, Retention and Move Customers from Service to Sales
DMS Service Status Menu
Dare to Compare
ddsTV w/ DMS Status
3x 55" Commercial TVs
Advanced Package
ShowroomTV
Sales Leaderboard Basic
3x 55" Commercial TVs
3x 65" Commercial TVs
most popular
Premium Package
136" LED Video Wall
Sales Leaderboard Pro
Fixed Ops Leaderboard
2x 65" Commercial TVs
Complete Dealership
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The Digital Dealership System Offers a Complete Suite of Digital Sign Solutions for Car Dealers Ranging from a Single Screen to a Full Dealership that is Custom Designed and Professionally Installed by our Team. The Digital Sign Systems Meets the Digital Sign Needs of Car Dealers of any Size and Budget.
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Why Digital Dealership System
The Digital Dealership System’s Managed Car Dealer Digital Sign & Dashboard Solutions Utilize Advanced Technologies to Maximize ROI by Providing the Right Message to the Right Customer at the Right Time Throughout their Dealership Journey. Digital Sign Installations are Backed by Unparalleled Customer Service and Support while Designed from the Ground Up with Years of Dealer Industry Experience and installations.
Advanced Technologies
Market-leading, integrated digital signage solutions set your dealership apart, offering a competitive edge with the latest in digital display technology.
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Automatically curated, edited, and filtered digital sign content at no extra cost, or take control by updating sign content on your schedule.
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The most comprehensive suite of custom digital sign and digital dashboard solutions delivers the right message at the right location of your dealership to maximize ROI.
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Experience unparalleled versatility with our custom digital signage suite, ensuring the perfect message is delivered at the right place, every time.
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