Every Screen in Your Dealership Shapes the Customer Experience
I walk into dealerships all the time, and one thing I keep seeing is a wall of TVs across the showroom, lounge, or service drive all playing random sports channels, daytime TV, or whatever happened to be turned on that day. At first glance, many people do not think of this as a big deal. […]
Axcessa by NCM vs. Digital Dealership System: Why Axcessa Falls Short as a Dealership Leaderboard
Axcessa Is a Strong Management Tool. That Is Also the Problem. If you run a dealership, there is a good chance you already know Axcessa by NCM. It has a strong reputation, and for good reason. It is a serious management tool built to pull data from the DMS, organize performance information, and help leadership […]
Digital Signage Requires Dedicated Support
Tekion’s Automotive Retail Cloud (ARC) – one of the most advanced automotive platforms in the industry — is building an ecosystem where specialized providers can deliver focused, high-quality solutions alongside its strong core platform. This approach creates space for providers like Digital Dealership System to deliver deep expertise in areas like digital signage, while the […]
From Whiteboards to Real-Time Wins: Our Latest LinkedIn Article + Video
Modern dealerships move faster when KPIs are visible on screens, desktops, and mobile—not buried in end-of-month spreadsheets. We just published a new LinkedIn article and a YouTube video that show how North Georgia Toyota uses Digital Dealership System (DDS) to boost customer experience and team performance in real time. Start with the LinkedIn Article We […]
Introducing Teams in Pulse: Real-Time KPIs by Squad, Store, or Department
Whiteboards can’t track squads. Pulse can. With the new Teams feature, you can group Sales, Fixed Ops, and BDC staff into any combination of teams and instantly view team-specific KPIs across your shared TV rotations and reports—no spreadsheets, no manual updates, no guessing. TL;DR Create unlimited teams (e.g., “Express Lane,” “Internet,” “North Tower,” “Advisor Pod […]
Sales Leaderboard Lite — Real-Time Results Without the Complexity
In the fast-paced environment of a car dealership, momentum is everything. Yet, many sales floors are still anchored by a tool that slows it down: the dry-erase board. Every manual update, every smudged number, and every end-of-day tally represents a delay between action and recognition. This gap doesn’t just slow down reporting; it kills the […]
Announcing a New Integration Partner: Lightspeed DMS + Digital Dealership System (DDS)
Real‑time Sales & Fixed Ops Leaderboards for Marine, RV, Powersports, Trailer, Golf & OPE dealers Overview Digital Dealership System (DDS) has added Lightspeed DMS as a new integration partner for our PULSE KPI Leaderboards for Sales and Fixed Ops. With this connection, Lightspeed’s all‑in‑one platform—built to link Parts, Sales, Service and Finance—feeds live, system‑connected metrics straight into DDS […]
