PRISM-Approved Solutions For:
All LITHIA Dealerships
Why Dealers Choose Digital Dealership System's
KPI-Leaderboards
FIXED OPS LEADERBOARD
Turn your service department into a high-performance team with real-time leaderboards. Track technician productivity, advisor performance, and RO cycle times instantly. With clear, visible goals, your team stays motivated, competitive, and focused on results—all without manual reporting or spreadsheets.
PRISM APPROVED!
SALES LEADERBOARD
LOUNGE TV WITH STATUS BOARD
Transform your waiting area into a profit center. Engage customers with real-time service updates, featured offers, and branded content while they wait. Keeping customers informed and entertained builds trust, increases upsells, and elevates their dealership experience.
PRISM APPROVED!
SERVICE STATUS MENU
Give your service drive a professional, polished edge with a clear, customer-facing status menu. Customers see exactly where their vehicle is in the process, which reduces questions, speeds up operations, and improves CSI scores—all powered by live DMS integration.
PRISM APPROVED!
Below are quick answers about our system, our demos, and what to expect while we’re there!
What content plays on the Lounge TV system?
The system plays family-friendly, modern clips, mixed with manufacturer videos for a commercial-free lounge experience. Or you can opt for passthrough from your cable or streaming box.
How does the service status update?
Service status is updated directly from the DMS status that is already followed in your store. No additional updates are required by dealership staff.
How does Digital Dealership System improve Fixed Ops performance?
Digital Dealership System puts live technician and advisor performance data front and center—RO counts, hours per RO, ELR, efficiency, upsells, and goals. When performance is visible, accountability rises, bottlenecks surface faster, and productivity improves without adding headcount.
What makes Digital Dealership System different from traditional service TVs or whiteboards?
Traditional displays are static, manual, and ignored. DDS is live, DMS-driven, and automated. No spreadsheets. No daily updates. No stale content. The system updates in real time and stays accurate without relying on managers or advisors to maintain it.
Will this actually increase service revenue?
Yes. Digital Dealership System can help increase service revenue by:
Showing service menus and upsell opportunities at decision time
Improving advisor closing consistency
Reducing idle time and inefficiencies in the drive
Creating healthy competition through live leaderboards
Dealerships commonly see up to a 30% increase in service revenue after deployment.
How does DDS improve CSI in the service department?
Customers see what’s happening—appointment status, service progress, wait times, and educational content—reducing confusion and frustration. Clear communication and transparency drive trust, which translates directly into higher CSI scores and return visits.
Is Digital Dealership System approved by PRISM?
Yes. DDS is PRISM-approved, meaning it meets Lithia’s requirements for security, compliance, and data handling. Dealerships can deploy our systems with confidence, knowing they align with Lithia’s standards and approval processes.
Does Digital Dealership System require ongoing management from my team?
No. DDS is a fully managed solution. Content, branding, compliance, system health, and updates are handled by DDS with dealership creatives. Your Fixed Ops leaders don’t manage screens—they manage results.
Is this scalable across multiple service lanes or locations?
Absolutely. Our system is built for single rooftops and multi-store groups. Displays scale across service drives, write-up areas, technician bays, and lounges—delivering the right Fixed Ops message at the right place and time, everywhere.
Want to get more information on our dealership solutions?
Available before and after Lithia Motors SEC Conference 2026 | No obligation | 15–30 minutes
Schedule a Demo
Book a short call with our team to see how Digital Dealership System’s digital signage, real-time dashboards, and performance leaderboards work in a live dealership environment.
We’ll review your store layout, operational goals, and reporting needs to reccomend you our best solutions!
